Staff Handbook
CONTENTS
1. INTRODUCTION
1.Variations
2.Job Title
3.Probationary Period
2. REMUNERATION AND BENEFITS
1.Pay
2.Calculation and Payment
3.Hours of Work
4.Place of Work
5.Additional Hours
6.Additional Work
7.Holidays
8.Length of Annual Holiday
9.Sickness during Holiday
10.Accrued Holiday
11.Public Holidays
12.Retirement
13.Termination of Employment
14.Stakeholders Pension Scheme
3. ABSENCE AND ATTENDANCE
1.Attendance and Time Keeping
2.Booking on and off Duty
3.Reporting Sickness/ Injury Absence
4.Sickness Absence of up to Seven Days
5.Sickness Absence of more than Seven Days
6.Medical
7.Statutory Sick Pay (SSP)
8.Bereavement Leave
9.Jury Service and Other Public Duties
4. ABSENCE DUE TO MATERNITY AND
CHILDCARE LEAVE
1.Maternity Leave;
Notification Provision
Right to Return to Work Payment
2.Childcare Leave
Eligibility
Length of Paternity Leave
Statutory Paternity Pay
Notification of Intention to take Paternity Leave
3.Other provisions relating to Maternity and
Childcare Leave
5. CONFIDENTIAL INFORMATION
1.Copying/Making Abstracts, etc-
2.Disclosing or Using Confidential Information
3.Outside Communications
4.Property to Be returned on Termination
6. SECURITY
7. GRIEVANCE, DISCIPLINARY AND APPEALS PROCEDURE
1.Grievance Procedure
2.Disciplinary Procedure
3.The Procedure
4.Rules for Suspension of Staff Appeals
5.Misconduct
6.Gross Misconduct
8. COMPANY RULES AND POLICIES
1.Assigment Instructions
2.Betting and Gambling
3.Behaviour
4.Capability
5.Car and Vehicle Policy
6.Car Parking
7.Check Calls
8.Collections
9.Company and Client Computers and Telephony Equipment
10.Conduct
11.Confidentiality
12.Correspondence
13.Daily Occurrence Logs
14.Data Protection
15.Dress, Appearance and Uniforms
16.Employees' Property
17.Gratuities
18.Intoxicants and Drugs
19.Literature
20.Legal Proceedings & Judgements
21.Lost Property
22.Mobile Telephones, Music, Televisions, etc.
23.Notices
24.Other Employment
25.Personal Details
26.Private Trading
27.Right of Search
28.Smoking
29.Staff Interests
30.Suggestions
31.Telephone Calls
32.Tidiness
33.Training
9. EQUAL OPPORTUNITIES POLICY
1.Statement of Policy
2.Definitions
3.Implementation
4.Affirmative Action
5.Monitoring and Review
6.Complaints
7.Responsibilities
10. HARASSMENT POLICY
1.Practice
11. ELECTRONIC COMMUNICATION POLICY
1.E-Mail
2.Legal Action Against the Company
3.The Company's Rights
4.Security
5.General Rules
6.Internet
12. HEALTH AND SAFETY AT WORK
13. PUBLIC INTEREST DISCLOSURE POLICY
1.Procedure
14. QUALITY MANAGEMENT SYSTEM